Effective Date: 16 April 2024
At Platinum Security, we are committed to safeguarding the privacy of our clients, visitors, and users. This Privacy Policy outlines how we collect, use, and protect your information in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
1. Who We Are
Platinum Security
Website: platinumsecurity.ie
Email: info@platinumsecurity.ie
Registered Address: Westbrook, Balbriggan, Dublin, Ireland
Hosting Provider: Cloudways, with servers located in London, United Kingdom.
2. What Information We Collect
We may collect the following personal data when you use our services or interact with us:
- Name and contact details (e.g. email, phone number)
- IP address and device information
- Any other information you voluntarily submit via contact forms or email
3. How We Use Your Information
Your information may be used for:
- Responding to enquiries and providing customer support
- Delivering and managing our security services
- Improving website performance and user experience
- Fulfilling legal or contractual obligations
4. Legal Basis for Processing
We process your data on one or more of the following bases:
- Consent – when you provide your data voluntarily
- Contract – to fulfill a service agreement
- Legal obligation – to comply with applicable laws
- Legitimate interests – for running our business efficiently
5. Data Storage and Security
Your personal data is stored securely on Cloudways servers in London, United Kingdom. We implement industry-standard technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure.
6. Data Sharing
We do not sell, rent, or trade your personal data. We may share your information with trusted service providers or legal authorities if required to do so by law.
7. Your Data Protection Rights
Under the GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request erasure (“right to be forgotten”)
- Object to processing or request restriction
- Withdraw consent at any time
- Lodge a complaint with the Data Protection Commission (Ireland)
To exercise these rights, contact us at info@platinumsecurity.ie.
8. Cookies and Tracking Technologies
We may use cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We recommend reviewing their privacy policies before providing any personal data.
10. Changes to This Privacy Policy
We may update this policy from time to time. The latest version will always be available on our website, with the effective date clearly stated.
Contact Us
For any questions about this policy or your personal data, contact:
Email: info@platinumsecurity.ie
Address: Westbrook, Balbriggan, Dublin, Ireland